Author Archives: Jason Monte

About Jason Monte

Jason is Account Manager at Brolik Productions and excels with client relations and project management. He enjoys competitive environments, and is an accomplished athlete with a combined five PIAA state soccer and baseball titles under his belt. Jason continues to play soccer, while enjoying baseball and skimboarding. Yup, skimboarding.

What is Good Customer Service: Understanding Your Clients’ Emotions to Design a Better Customer Experience

Brolik went to SXSW this year, specifically to attend the interactive conference. Colin Shaw, CEO of Beyond Philosophy gave a great lecture on differentiating your company by focusing on the emotion associated with your brand. A particular statistic stood outMore…

Branding, Design, Management, Marketing, Web Design · Tagged , , , , , | Leave a comment

Putting it to Practice: Tips on Business Relationship Management

Has a business relationship ever become tense or soured due to unforeseeable snags in the plan? This tension can be due to miscommunication, falling behind schedule, not having a clearly defined scope of work, and more. If this isn’t familiar,More…

Business Strategy, Management, Marketing · Tagged , , , , , | Leave a comment